[T2DMan]

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Contact Details:
Coastlands Mall
Main Hway Paraparaumu
Ph. 0-4-297 2826

[Murray191]

We had dinner at Cobb & Co Coastlands at Paraparaumu this evening to celebrate a birthday. The restaurant was more than half empty but we were allocated a table right beside to another table occupied by four diners who were drinking, farting, belching and swearing. We had our two children aged 12 and 7 with us. After the occupants of this table left I asked to see the manager. A woman approached our table, said she was the manager, but walked off without a word when I began complaining to her about our table allocation. A male staff member named Robertson then came up to me. When I asked him why, with all the vacant tables in the restaurant, we’d been put next to these particular diners, he said they were regular customers, they were handicapped, and that he’d not noticed them causing any problem. He told me the fault was mine because I didn’t report the matter earlier. When I reacted forcefully to this by saying it’s for him to exercise care in allocating tables suitable for children, his exact words were “I can’t believe what I’m hearing.” No sympathy was given to our complaint as customers, nothing was done to make amends, and the belligerent man named Robertson made sure our evening dinner at Cobb & Co Coastlands Paraparaumu was totally ruined.