[Ruzzle]

Add your review of Leonardo's Ristorante-Bar Italiano/Leonardo's Italian Restaurant and be part of the fun .

Contact Details:
263 Ponsonby Road
Ponsonby
Auckland
Ph. 09-3611556

Cuisine:
Italian

[crashpad]

I've read great reviews about Leonardos but found the service to be awful and the food to be average.

The first time I went our main course took more than an hour to arrive.

The staff seem shmoozy and arrogant... you get the feeling they are more interested in themselves than their customers.

The second time we went the food was a little quicker, but when some regulars came in the waiting staff completely forgot about us (table of 5) so we had to miss dessert. And the restaurant was only about a thrid full.

After waiting to be served for dessert, the boss, who I presume is Leonardo kept us waiting, standing at the till to pay our bill for more than 5 minutes while he polished some glasses in front of us... and waited for a waiter to be available, rather than coming and helping us himself.
The servings are small and the food is nothing special.

[Amy2405]

Leonardos was wonderful on arrival - being greated by Leonardo with a kiss on the hand was lovely and very authentic. Food was nice, but our evening was ruined by Leonardo himself telling us to "shut up and listen to the opera"... After paying over $400 I DO NOT expect to be told to shut up! Appauling service - I will not return as I will not put up with being treated like this! I am your customer, and you do not speak to customers like this in any circumstance! I was referred to Leonardos by my close friends, who I have told of my treatment and rest assured they will not be returning either. You have already lost 3 good customers Leonardo...

[jason]

The worst resurant in Auckland - Do NOT go here

The food is dry salty and crap. The service is shocking and the wine a joke. He is a craped out resturanter who should shut up shop! don't waste your money - go to pizza hut!

[jason]

I should have said that our host was a regular and was embaressed and will never go back - there was six of us DO NOT GO TO THIS RESTURANT. RETIRE LEONARDO YOU ARE A JOKE